What is a 4PL, and how is it different from a 3PL?
A 3PL provides transportation and warehousing services to a customer directly. A 4PL, on the other hand, provides an independent layer of management, coordinating multiple providers across a consolidated, unified system and taking responsibility for overall performance.
How involved will our team need to be?
We work as an extension of your team, taking responsibility for the day-to-day management of your logistics operation while keeping you informed on performance, priorities and key decisions. This frees your team to focus on the business, without losing visibility of logistics performance.
Will you manage our existing carriers?
Where they remain the right fit, yes. We begin with a Logistics Assessment to review your existing network and identify opportunities to improve cost and performance. Once the solution is in place, your 11 Logistics team becomes your central point of contact, managing carrier communication, resolving issues and monitoring performance on your behalf.
How much does a 4PL cost?
Following your Logistics Assessment, we’ll provide pricing for the solution we recommend for your business. For many customers, the efficiencies we identify reduce their overall logistics spend.
How do you measure and report on performance?
We agree clear service levels and performance measures upfront, so you know what success looks like. You’ll have ongoing visibility through performance dashboards and regular reporting, supported by monthly meetings with your Account Manager and more in-depth quarterly performance reviews to assess results and identify opportunities for improvement.
When should we consider a Logistics Assessment?
A Logistics Assessment is valuable at any time to provide an independent view of whether your current solution remains competitive and fit for purpose. It’s particularly helpful when you’ve found costs to be increasing, service is inconsistent, your business is growing or your supply chain has become more complex.
